Elena Short Dress

1. How does the made-to-order process work?

Once you place your order, we’ll work with you to customize your dress. Share your size, preferences, and any special requests, and we’ll create a one-of-a-kind piece just for you.

 

2. How long does it take to receive my dress?

Production typically takes 3-6 months, depending on the complexity of your order. Shipping times vary based on your location. If you need a rush order, please contact us to discuss options.

 

3. Can I customize the design?

Absolutely! You can choose from a range of fabrics, colors, and embellishments. We’re also happy to work with your ideas to create a truly unique design.

 

4. Do you accept custom measurements?

Yes! Providing your measurements ensures a perfect fit. We’ll guide you through the process of taking accurate measurements to ensure your dress is tailored just for you.

 

5. What is your return or exchange policy?

Because each dress is made-to-order, we cannot accept returns or exchanges. However, if there’s an issue with the fit or quality, please contact us, and we’ll do our best to make it right.

 

6. Do you offer eco-friendly or sustainable options?

Yes, we strive to incorporate sustainable practices into our designs. We offer eco-friendly fabrics and can even repurpose materials from sentimental items, such as old wedding dresses, to create your custom piece.

 

7. Can I use a dress I already own for the design?

Yes! We specialize in upcycling dresses. Send us your garment, and we’ll transform it into a stylish short party dress while preserving its sentimental value.

 

8. How do I care for my custom dress?

Each dress comes with care instructions tailored to the materials used. Most designs require gentle handwashing or dry cleaning to maintain their quality. After cleaning, it's recommended to be stored in vacumm pack plastic bag to maintain it's color and stopping fungior mold to grow

 

9. What if I’m unsure about the design I want?

No problem! Our design team can help bring your vision to life. Share your ideas, inspirations, or the occasion, and we’ll guide you through the creative process.

 

10. How do I place an order?

Simply contact us through our website or email. Once we discuss your preferences, we’ll send you a confirmation and start bringing your dream dress to life!

 

Have more questions? Feel free to reach out—we’re here to help!